What HR Actually Looks Like in Small Businesses

HR advice is usually written for companies with departments, policies already in place, and someone whose full-time job is managing people issues.

That’s not how it works in most small businesses.

When you have 5, 10, or 25 employees, HR shows up between customer calls, payroll deadlines, job sites, and late nights.

It’s handled by owners and managers who didn’t sign up to be HR experts - but are doing their best to keep things running, stay compliant, and treat people fairly.

On Paper vs. In Reality

On Paper:

  • Policies are written before problems happen

  • Managers are trained before managing people

  • Compliance is proactive and planned

In Reality

  • Policies get written after something goes wrong

  • Managers are promoted because they’re good at the work

  • Compliance becomes urgent when an issue lands on your desk

What HR actually looks like day to day

  • Issues that don’t feel urgent… until they suddenly are

  • The same problems resurfacing because the root issue never got addressed

  • Owners carrying people decisions alone and second-guessing every move

  • Systems built out of necessity, not intention

  • The tension between doing the right thing and doing what’s realistic

How to Use This Blog

Each post below explores one piece of what HR actually looks like in a small business. They’re meant to help you think clearly, not scare you or overwhelm you.

You don’t need to fix everything at once. You just need a clearer picture of where you stand.

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