If you're a small business owner running a restaurant, managing a retail shop, or leading a service-based company - you’re probably feeling the pressure. Employment costs are going up, and staying compliant is getting harder.
From higher minimum wages and mandatory paid leave to tighter enforcement of employment classifications, these changes are hitting business owners hard. And it’s not just about the bottom line. For many of you, it’s about staying afloat, taking care of your team, and keeping your business strong in a shaky economy.
At On Demand HR Solutions, I work with small businesses every day that are trying to figure this out. So if you’re feeling stretched, you’re not alone, and this post is for you.
Let’s break down what’s happening, what it means for you, and how a smarter (not more complicated) HR strategy can help you handle rising costs without losing control of your business.
Employment-related costs are increasing. Fast.
In many states, the minimum wage has jumped significantly. Paid sick leave laws are expanding. Compliance enforcement around employee misclassification (1099 vs. W-2) is growing, and workers are expecting more from employers - better schedules, more flexibility, and at least some form of benefits.
Meanwhile, you’re managing all this while prices are still high, hiring is tough, and demand is unpredictable.
For a small business with fewer than 25 employees, every decision matters. There's little room for error - and even less for wasted payroll dollars.
Here’s what I want you to know: there are ways to manage this without cutting corners or burning yourself (or your employees) out.
Before you hire more people (or let someone go), take a hard look at how your current team is functioning.
Most of the time, the issue isn’t how many people you have, but how they’re being used.
Ask yourself:
Are people spending time on the right tasks?
Is your staffing aligned with your busiest hours or peak seasons?
Are you using role clarity and training to increase productivity?
Do you have clear job descriptions that you update regularly?
A common mistake I see is when one or two reliable employees become the catch-all for every task - burning them out while others are underutilized.
A quick role audit and realignment of duties can increase efficiency and reduce the need for constant backfilling. When everyone knows their lane and has the tools to do the job well, things run more smoothly, often with fewer people.
💡 Action Tip:
Write down your employees’ key responsibilities and compare that to how they’re actually spending their time. This alone can highlight where things need to shift and which job descriptions need updating.
With wages on the rise, many business owners assume the only way to stay competitive is to pay more. But money isn’t the only thing that matters.
Compensation is the full picture of what someone gets in exchange for their work.
This includes:
Predictable schedules
Paid time off (even if it's minimal)
Bonuses or tips
Free meals, uniforms, or discounts
Opportunities for growth or learning
A healthy, respectful work culture
If you can’t pay $20/hour like the big chains, focus on what you can offer that they can’t—like flexibility, a close-knit team, or real input into how the business runs.
Make sure you’re communicating these value points during hiring and retention conversations. Your offer is bigger than just a paycheck.
💡 Action Tip:
Make a list of all the ways your business supports employees beyond base pay. That’s your total rewards package, then start promoting it often.
Turnover is expensive.
The cost of losing and replacing an employee can easily be 25%–50% of that person’s annual wage once you factor in job ads, time spent interviewing, lost productivity, and training.
And yet, small businesses often treat retention like an afterthought - until they’re down two people and scrambling.
Retention is one of the most powerful tools you have to manage rising labor costs.
Start by building a simple, consistent employee experience:
Provide a proper onboarding process (even if it’s just a checklist and a 30-minute walk-through).
Give feedback regularly - not just when something goes wrong.
Recognize good work often and in specific terms.
It doesn’t need to be fancy. It needs to be thoughtful.
When employees feel like they belong and know what’s expected of them, they stay longer, and that stability saves you time and money.
💡 Action Tip:
Build a short stay interview. Ask current employees: “What’s going well here, and what would make this a better place to work?” Their answers will show you what to keep doing, and what needs fixing.
One of the biggest risk areas for small businesses right now is how they classify and schedule employees.
Misclassifying workers as 1099 contractors when they should be W-2 employees is a major compliance risk—and it’s being more heavily enforced. If someone is taking direction from you, working regular hours, and using your tools or systems, chances are they need to be on payroll.
At the same time, full-time W-2 employees may not always be the best fit either.
You have options:
Part-time roles with predictable hours
Seasonal or event-based staffing
Job-sharing or shift flexibility to reduce overtime
The key is understanding which roles need to be structured which way, and making sure your setup aligns with both the law and your operations.
💡 Action Tip:
Review your staffing mix. If you’re using contractors, make sure their duties and hours meet IRS guidelines. When in doubt, ask a qualified HR consultant.
Note: There is current legislation on the table that could change how we classify workers. Be sure to subscribe to HR Solutions newsletter to stay on top this!
If you’re relying on outdated handbooks, verbal agreements, or a “we’ve always done it this way” approach - you could be opening yourself up to risk.
But getting compliant doesn’t mean turning your business into a corporate bureaucracy. You just need systems that are simple, consistent, and legally sound.
That usually includes:
A current employee handbook (based on your state’s laws)
Onboarding documents and I-9s completed and stored correctly
Accurate timekeeping and payroll records
A process for addressing complaints or issues before they escalate
You don’t need a 200-page HR manual. You need tools that actually work for your business size.
💡 Action Tip:
If it’s been more than two years since someone looked at your HR documents or policies, it’s time for a check-in. A short compliance audit now can prevent major headaches later.
Too many small business owners view HR as an expense they’ll invest in “someday” - usually after a crisis.
But HR, done right, is one of the strongest tools you have to improve your bottom line:
Lower turnover = reduced hiring costs
Better structure = more productivity with fewer people
Strong culture = increased customer satisfaction
The businesses I see thriving right now aren’t spending more on people - they’re spending smarter.
They’re asking:
How can I make this role more efficient?
How can I keep good people longer?
How can I create a structure that grows with me?
That’s strategic HR. And it’s not reserved for big companies anymore.
At On Demand HR Solutions, I work with small businesses just like yours to build the HR foundation you’ve been putting off, and to make it fit your business, not overwhelm it.
That might look like:
Helping you adjust staffing after a wage increase
Writing policies that actually get used (and protect you)
Supporting you when a tricky employee issue pops up
Running payroll and I-9s so you can stop stress-Googling what’s required
Whether you want DIY tools or full-service support, there’s a way to make HR feel less like a burden and more like the back-office system that helps your front-line team thrive.
Learn more about what we have to offer on our Services page.
Running a small business today takes grit. It also takes support.
If employment law changes, labor costs, and compliance concerns have you feeling stuck, overwhelmed, or worried about what’s next, it might be time for a new approach.
You don’t need a full-time HR manager to stay compliant and protect your business.
You just need someone who understands what it’s like to run lean, make payroll, and still do right by your people.
That’s where I come in.
At On Demand HR Solutions, I offer:
Affordable HR support for businesses with under 25 employees
Options that fit your budget—whether it’s DIY templates or full-service help
Advice that’s straight-talking, not corporate jargon
Need help figuring out your next move? Book a free consultation today.
Let’s talk through where you’re stuck—and how to simplify your HR strategy.
Let us know what you think in the comments!
Services
Privacy | Terms of Service ©2025 normafrahncoaching, llc | dba On Demand HR Solutions - All Rights Reserved